Privacy Policy

Last updated: 11 December 2025
Company: Konsciously F.Z.E
Website: truly by Alexandra

1. Introduction

This Privacy Policy explains how Konsciously F.Z.E. (“we”, “us”, or “our”), operating truly by Alexandra, collects, uses, and protects your personal data when you access our Website and Services.

We follow UAE data protection standards and international best practices, including GDPR-aligned principles.

By using our Website or Services, you consent to this Privacy Policy.

2. What Personal Data We Collect

2.1 Data You Provide Directly

• Full name
• Email address
• Phone number
• Billing address
• Payment details (processed by third parties; we do not store card data)
• Account login credentials
• Questionnaire responses
• Information shared during sessions or classes
• Communication history

2.2 Sensitive Personal Data (Optional & Voluntary)

During mentorship, coaching, or healing sessions, you may voluntarily share personal or emotional information. This data is treated as confidential and used solely to support your progress.

We do not process protected health data or provide medical diagnoses.

2.3 Automatically Collected Data

• IP address
• Browser type
• Usage behavior
• Device information
• Cookies

2.4 Third-Party Data

• Payment processors
• Email marketing platforms
• Course hosting platforms
• Scheduling applications

3. How We Use Your Personal Data

• Deliver our Services
• Process payments and subscriptions
• Send emails, reminders, and educational content
• Personalize your experience
• Improve Website performance and Service quality
• Comply with UAE legal obligations
• Prevent misuse or fraud

Marketing emails are sent only with your consent, and you may unsubscribe at any time.

4. Legal Basis for Processing

• Your consent
• Contractual necessity
• Legitimate business interests
• Legal obligations

5. Cookies & Tracking Technologies

• Maintain login sessions
• Track course progress
• Enable subscription access
• Improve performance
• Conduct analytics

6–14. Data Sharing, Security, Rights & Contact

We do not sell your data. Information may be shared with trusted service providers under strict confidentiality. Data may be stored internationally with appropriate safeguards.

You may request access, correction, deletion, or withdrawal of consent by contacting us.

Konsciously F.Z.E.

Email: Alexandra.kamal@gmail.com

Business District: Ajman Free Zone, Office – C1 – 1F – SF114