Refund Policy

Last updated: 11 December 2025
Company: Konsciously F.Z.E
Website: truly by Alexandra

1. Introduction

This Refund Policy applies to all Services offered by Konsciously F.Z.E. through truly by Alexandra.

1:1 Mentorship
Non-refundable once payment is made.
Healing / Coaching Sessions
Non-refundable, except if the session must be cancelled by us. Clients may reschedule with 24 hours’ notice.
ThetaHealing® Classes
Non-refundable due to limited class availability and certification structure.
Self-Paced Online Programs
Non-refundable once access is granted.
Meditation Vault Subscription
You may cancel at any time. No refunds are provided for previous billing periods.
Group Coaching (13 Weeks)
Non-refundable once the program has begun.

Enrollment in a payment plan obligates you to complete all scheduled payments, regardless of your level of participation or attendance.

Due to the digital nature of our Services and instant access to materials, no refunds are provided once access has been delivered.

Email: Alexandra.kamal@gmail.com